A careful and planned listening and replying via WhatsApp or SMS
A careful and planned listening and replying via WhatsApp or SMS.
Many modules to meet all your company needs
- Respond to generic queries
- Receive orders of products or services
- Plan bookings or appointments
- Manage your assistance and first aid channels
The communication with your company is made easy and instantaneous because you are able to solve client problems with a Whatsapp chat or a SMS.
Isn’t it simple?
ORDer
ASSISTANCE
APPOINTMENT
BOOKING
Many modules to meet all your company needs
- Respond to generic queries
- Receive orders of products or services
- Plan bookings or appointments
- Manage your assistance and first aid channels.
ORDER
APPOINTMENT
ASSISTANCE
BOOKING
Isn’t it simple?
Automated notifications to improve your processes
- Pre-filled messages to automatically reply to each request
- Confirmation alerts to reduce inefficiencies Zero misunderstandings!
Automated notifications to improve your processes
- Pre-filled messages to automatically reply to each request
- Confirmation alerts to reduce inefficiencies
Zero misunderstandings!
Real-time information to better serve your customers
- Analyze data on interactions and activities requested by your customers.
- Follow the monthly trends to understand the behavior of your users
Real-time information to better serve your customers
- Analyze data on interactions and activities requested by your customers
- Follow the monthly trends to understand the behavior of your users
Provide to your clients an immersive and meaningful comunication experience through the channels they use in their everyday life
Provide to your clients an immersive and meaningful comunication experience through the channels they use in their everyday life
A single communication channel for your company managed by your entire team.
Nobody waiting!
A single communication channel for your company managed by your entire team.
Nobody waiting!
Discover all the news
Why is Pingueen needed for a service company?
The more you know your customers, the better you can satisfy them. Thanks to a good overview of all interactions with customers, the team can do better and in a shorter time. “What we do know is that we have to adapt continuously and quickly to be relevant to our...
With the #ChiediloAdAscom project, Confcommercio of Saluzzo restarts from the centrality of the customer
Thanks to an important initiative by Confcommercio of Saluzzo, in the first months of next year, a simple WhatsApp or SMS will be enough to get in touch with one of the hundreds of shops in the 39 cities belonging to the Association. With Pingueen, every business will...
How you can transform your company-customer relationship into a special customer experience.
In the last few years, profiling pictured demanding, impatient, disloyal to the brand, independent customers. At the age of digital economy, customers demand companies to be fast, experienced, and able to customize product offers. Customers are eager to connect with...