Put customer relationships at the heart of your business

Discover all the features to promote the satisfaction and loyalty of your customers
Find the right solution for you

Put customer relationships at the heart of your business

Discover all the features to promote the satisfaction and loyalty of your customers
Find the right solution for you

Using Pingueen is really simple

Log in with your credentials directly to the platform and immediately start responding to your customers’ requests.

Using Pingueen is really simple

Log in with your credentials directly to the platform and immediately start responding to your customers’ requests.

Pingueen is customizable

Indicate the days and opening hours of your company: you can manage your availability using automatic alerts to keep in touch with your customers, even when you are not immediately available

Do you carry out your business by appointment or by booking? Do you have a commercial activity? Is your priority after sales assistance? Choose the most effective and relevant management modules for your business

Find the right solution for you

Pingueen is customizable

Indicate the days and opening hours of your company: you can manage your availability using automatic alerts to keep in touch with your customers, even when you are not immediately available

Do you carry out your business by appointment or by booking? Do you have a commercial activity? Is your priority after sales assistance? Choose the most effective and relevant management modules for your business

Elevate your customer
exeperience

Order

Receive order placements through a simple text or a picture of the chosen product

Set up date and time for takeaway or home delivery

Take note of your clients preferences to anticipate what they look for purchasing next

You can automatically inform your client when the order is ready

Booking

Enable the clients to book at anytime

Give your availabilities and send an automatic confirmation

Appointment

Plan your team and your appointments promptly and intuitively

Keep your client updated, sending a reminder up to an hour before

Has the plan changed? No problem; You can easily anticipate any change to your clients

Need of Assistance

Plan the intervention to make the workflow more efficient, even on the move

Share procedure sheets, price quotations and pictures of replacements or breakdowns

Elevate your customer exeperience

Order

Receive order placements through a simple text or a picture of the chosen product

Set up date and time for takeaway or home delivery

Take note of your clients preferences to anticipate what they look for purchasing next

You can automatically inform your client when the order is ready

Booking

Enable the clients to book at anytime

Give your availabilities and send an automatic confirmation

Appointment

Plan your team and your appointments promptly and intuitively

Keep your client updated, sending a reminder up to an hour before

Has the plan changed? No problem; You can easily anticipate any change to your clients

Need of Assistance

Plan the intervention to make the workflow more efficient, even on the move

Share procedure sheets, price quotations and pictures of replacements or breakdowns

Find the right solution for you

Advertise your number on all your communication channels

Publish the link “click to chat on WhatsApp” on your Website and on the Social Networks to immediately start a dialogue with your clients

Insert the QR Code on your business cards, brochures and flyers. And why not, on the product packaging

Inform your clients to use your new smart toll-free number via SMS or Newsletter

Find the right solution for you

Advertise your number on all your communication channels

Publish the link “click to chat on WhatsApp” on your Website and on the Social Networks to immediately start a dialogue with your clients

Insert the QR Code on your business cards, brochures and flyers. And why not, on the product packaging

Inform your clients to use your new smart toll-free number via SMS or Newsletter

Useful functions and guided pathways facilitate the relationship with your clients

Activities

you can consult and filter chats and activities at anytime, based on their processing status

Client

Chronology and details are organised to immediately generate personalised replies

Reminder

Alerts and notifications let you know whether you have to unprocessed chats, activities to be copleted or when a new client contacted you.

Template

Create text templates to be sent as a reminder, confirmation or updates up to an hour before to clients

Useful functions and guided pathways facilitate the relationship with your clients

Activities

you can consult and filter chats and activities at anytime, based on their processing status

Client

Chronology and details are organised to immediately generate personalised replies

Reminder

Alerts and notifications let you know whether you have to unprocessed chats, activities to be copleted or when a new client contacted you.

Template

Create text templates to be sent as a reminder, confirmation or updates up to an hour before to clients

Everything you need to attract new clients and to develop longlasting and profitable networks

Find the right solution for you

Everything you need to attract new clients and to develop longlasting and profitable networks

Find the right solution for you

Text tags

Tag client requestions to segment and to promply identify your activities

Text tags

Tag client requestions to segment and to promply identify your activities

Contacts

Your address book is organised according to the informed consent to an intelligent sending of updates

Contacts

Your address book is organised according to the informed consent to an intelligent sending of updates

Sharing of multimedia contents

You can send and receive multimedia texts to share images, documents or hypertexts

Sharing of multimedia contents

You can send and receive multimedia texts to share images, documents or hypertexts

Unlimited agents

You can direct client requests to whomever you like and you can monitor team efficiency

Unlimited agents

You can direct client requests to whomever you like and you can monitor team efficiency

Build up client trust

Do not forget to collect client feedbacks and reviews of your products and services. You can foster client loyalty and improve your sales through an immediate feedback

Build up client trust

Do not forget to collect client feedbacks and reviews of your products and services. You can foster client loyalty and improve your sales through an immediate feedback