A careful and planned listening and replying via WhatsApp or SMS

An innovative platform of communication where clients, suppliers, employees, and citizens can interact with your company all the time and everywhere

A careful and planned listening and replying via WhatsApp or SMS.

An innovative platform of communication where clients, suppliers, employees, and citizens can interact with your company all the time and everywhere

Many modules to meet all your company needs

  • Respond to generic queries
  • Receive orders of products or services
  • Plan bookings or appointments
  • Manage your assistance and first aid channels

The communication with your company is made easy and instantaneous because you are able to solve client problems with a Whatsapp chat or a SMS.
Isn’t it simple?

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ASSISTANCE

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Many modules to meet all your company needs

  • Respond to generic queries
  • Receive orders of products or services
  • Plan bookings or appointments
  • Manage your assistance and first aid channels.
i

ORDER

APPOINTMENT

ASSISTANCE

}

BOOKING

The communication with your company is made easy and instantaneous because you are able to solve client problems with a Whatsapp chat or a SMS.
Isn’t it simple?

Automated notifications to improve your processes

  • Pre-filled messages to automatically reply to each request

 

  • Confirmation alerts to reduce inefficiencies Zero misunderstandings!

Automated notifications to improve your processes

  • Pre-filled messages to automatically reply to each request

 

  • Confirmation alerts to reduce inefficiencies
    Zero misunderstandings!

Real-time information to better serve your customers

  • Analyze data on interactions and activities requested by your customers.

 

  • Follow the monthly trends to understand the behavior of your users

Real-time information to better serve your customers

  • Analyze data on interactions and activities requested by your customers
  • Follow the monthly trends to understand the behavior of your users

Provide to your clients an immersive and meaningful comunication experience through the channels they use in their everyday life

Provide to your clients an immersive and meaningful comunication experience through the channels they use in their everyday life

A single communication channel for your company managed by your entire team.

With the Pingueen Pro version, you assign requests to your team based on their skills and availability.

Nobody waiting!

A single communication channel for your company managed by your entire team.

With the Pingueen Pro version, you assign requests to your team based on their skills and availability.

Nobody waiting!

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